QAZAQ AIR. The updated system of tariffs starts on May 1, 2018.
For convenience of those passengers, who plan their trips beforehand, please be advised that new Optimal tariff has been introduced. This tariff is suitable for passengers, who travel in the company of friends and family since 15 kg free luggage allowance is included to ticket cost in addition to hand luggage.
In the event of changes or ticket return fee will amount to 15% of ticket cost.
On top of mentioned above while booking on our web-site, in the sales office or in agencies you may get additional 10 kg luggage allowance for 2000 KZT to free luggage allowance.
Optimal tariff is available for sale 10 days before the flight date.
Seats are limited, please get tickets in advance.
Important!
Check-in for all Qazaq Air flights closes 40 minutes before departure.

Fare rules on flights operating as of May 1, 2018

Fare rules	Saver B	Optimal S	Flexible Y
Changes	Charge  30 percent of the fare	Charge  15 percent of the fare	Permitted free
Cancellation	Charge 30 percent of the fare for cancel/refund	Charge 15 percent of the fare for cancel/refund	Permitted free
No-Show	Charge 50 percent of the fare for no-show	Charge 25 percent of the fare for no-show	Permitted free
Maximum stay period	1 М	3 М	12 М
Free baggage allowance	10kg	15kg	20kg
Combinability	Permitted	Permitted	Permitted
Rerouting	Not permitted	Not permitted	Not permitted
Upgrade	Permitted within the group Flexible, Optimal and Saver. Difference between the current fare and new available fare will be collected at the time of the ticket reissue.	Permitted within the group Flexible and Optimal . Difference between the current fare and new available fare will be collected at the time of the ticket reissue.	Permitted within the group Flexible. Difference between the current fare and new available fare will be collected at the time of the ticket reissue.
Discounts for children
Infant without a seat	free	free	free
Infant with a seat	50% of the fare	50% of the fare	50% of the fare
Сhild aged 2 - 14	50% of the fare	50% of the fare	50% of the fare

* These fare rules applies for bookings starting from May 1, 2018, including bookings that were issued before May 1, 2018.